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Nest thermostat glitch leaves users to freeze, company says issue fixed for most

Nest thermostat glitch leaves users to freeze, company says issue fixed for most

In India, winters aren’t as severe as they are in North America. We still do have freezing winters up north, but very few have homes with sensors. And if tech is laden around us to keep us warm, no one wants their thermostats to give up on them during such freezing winters.

But that’s exactly what happened to those using the Nest Learning Thermostat by Google. Turns out, the culprit was a software glitch.

Yes, a software bug led the Nest thermostat battery to drain out completely and eventually get deactivated. This bug left many users ‘cold’ and angry. Many took to the social media to vent out their frustration.

Nest soon acknowledged the problem and started working on a fix. “We are aware of a software bug impacting some Nest Thermostat owners. In some cases, this may cause the device to respond slowly or become unresponsive. We are working on a solution that we expect to roll out in the coming weeks,” the company said in a statement.

The latest announcement by the company reportedly claims that the problem has been fixed for 99.5 percent users, but those still facing such an issue would need to perform a manual reset. The reason for the occurrence of the problem was with thermostats updated to the version 5.1.3 or later.